Contact information
Contact sophur
sophur provides customer support by email so that your order and product questions can be handled in one conversation.
Customer support
Email: support@sophur.com
Include your order number when contacting us about an order, delivery, return, refund, damaged item, or product question. Do not send full payment card numbers or passwords by email.
What we can help with
- Product, size, and color questions
- Order status and delivery questions
- Returns, refunds, exchanges, and replacements
- Damaged, defective, incomplete, or incorrect orders
- Privacy requests about your information
We will review messages and respond by email as soon as reasonably practicable.